BEST RATED BOAT RENTALS IN MELBOURNE, FL

  Faulty equipment, safety concerns!
My family rented a pontoon boat for the day from 321 Boat rental in Melbourne FL with plans to drive it to Sebastian Inlet for fishing.... read more 321 said the trip should take less than a hour one way and one tank of gas should be more than enough for the round trip. The boat was equipped with a 175 HP engine. We were told that they just replaced the prop but, they did not have the correct prop for the engine so they “used the only one they had". The incorrect prop caused the engine to have to work much harder and required more RPMs than it should to move the boat. Its top speed was about 15 mph. The trip actually took us 4.5 hours (round trip) and it used twice as much gas as it should have. The only instrument on the boat that worked was the RPM. The gas gage, AMP, trim gage and horn all were NOT FUNCTIONING.
The throttle control also would not work properly. When we return to 321, I told the worker helping us dock the boat about the instruments and horn not working and the problem with the throttle. He acknowledged the problems and said they had been trying to fix the throttle but could not get it working correctly. As for the horn and other instruments not working (a major safety issue) he said that is why there is a whistle attached to the ignition key. I explained all of my concerns to the person in the office and he said I had to bring it up with the manager the next day. When I finally reached the manager the I explained the problems . He said they could only offer me a gift certificate for my next rental. I said that I would prefer some form of credit for this rental. He said: "You don't go to a restaurant, order a mean, eat it and then not expect to pay for it" I said we are not asking for a full refund but at least some small credit for the substandard equipment. You do not go to a restaurant, order a steak, get served a hamburger (because that is all they have) and then get charged for a steak! BE ware of 321 Boat Rental! You may not get what you ordered. I will never trust them again with my business!

  Been a member for a couple years and have njoyed every minute. Great value/excellent service and largest rental fleet in Central Florida with everything from fishing boats, to deck boats... read more and large pontoons.

  Wonderful customer service, great prices, so much fun. I would highly recommend 321. My family really enjoyed this experience. It was nice to be able to cruise without a guide.... read more We were also able to have 3 riders on a ski which was very accommodating for my family of 5.

  Rented 4 jetskis with our grown children. Had a blast! The skis were in excellent condition.Friendly staff were quick and efficient getting on the water.

  Mike Was great I’m a regular here local my son and I favorite place to go and good service and prices. Thank you for great time. ... read more See ya soon mike Crystal

  Had a great time with 321 Boat Rentals. Extremely easy start and end to the rental. They answered any questions I had and showed me places to see Dolphins and... read more where to find islands to explore. The boat was clean and ran well. Staff is friendly. Can't wait to go back!

  The staff were very nice and helpful. The boat worked perfectly and was clean and well maintained. While the river was a bit choppy, we had a great trip down... read more to Sebastian Inlet. We certainly be using 321BOAT again.

  We're 321 Boat Club members since 2013. Great selection of clean, comfortable boats and wave runners. Great friendly staff takes care of all our needs. Quick response for reservations. We... read more always see lots of Dolphins. I recommend 321 Boat Club.

  A great time and 321 made it possible! We were shown directions and talked over things before we were sent off on our own to enjoy! We saw dolphins and... read more had a blast. Thank you for the amazing service

  Faulty equipment, safety concerns! My family rented a pontoon boat for the day from 321 Boat rental in Melbourne FL with plans to drive it to Sebastian Inlet for fishing.... read more 321 said the trip should take less than a hour one way and one tank of gas should be more than enough for the round trip. The boat was equipped with a 175 HP engine. We were told that they just replaced the prop but, they did not have the correct prop for the engine so they “used the only one they had". The incorrect prop caused the engine to have to work much harder and required more RPMs than it should to move the boat. Its top speed was about 15 mph. The trip actually took us 4.5 hours (round trip) and it used twice as much gas as it should have. The only instrument on the boat that worked was the RPM. The gas gage, AMP, trim gage and horn all were NOT FUNCTIONING. The throttle control also would not work properly. When we return to 321, I told the worker helping us dock the boat about the instruments and horn not working and the problem with the throttle. He acknowledged the problems and said they had been trying to fix the throttle but could not get it working correctly. As for the horn and other instruments not working (a major safety issue) he said that is why there is a whistle attached to the ignition key. I explained all of my concerns to the person in the office and he said I had to bring it up with the manager the next day. When I finally reached the manager the I explained the problems . He said they could only offer me a gift certificate for my next rental. I said that I would prefer some form of credit for this rental. He said: "You don't go to a restaurant, order a mean, eat it and then not expect to pay for it" I said we are not asking for a full refund but at least some small credit for the substandard equipment. You do not go to a restaurant, order a steak, get served a hamburger (because that is all they have) and then get charged for a steak! BE ware of 321 Boat Rental! You may not get what you ordered. I will never trust them again with my business! …

  Rented a 24' deck boat, and it was as easy as counting from 3 to 1... Were even able to have it charged to our room at Port d'Hiver. Add... read more to that plenty of dolphin sightings and a lunch on the Island at marker 36...More

  We rented a 20 ft 115 hp hurricane boat. We had a amazing time and the boat had amazing upholstery and smoothness. Very nice staff and very nice boat. We’ve... read more rented from other places and from them. There always top notch!!!

Amazing experience!!!!!